We Buy Used Gear- So your kids are all grown up and that trumpet is just collecting dust in your attic? Have some old gear just collecting dust? Or maybe you just have way to many instruments and want to find them another good home? Well, bring your gear and let us take it off your hands.
Repairs- We offer the areas best repairs and service for musical instruments and pro audio. From minor fixes to complete restorations. We are the areas authorized service center for brands like Fender, Gibson, Mackie, Peavey, Korg, Blackstar, and Vox.
Installations- Custom installation available for homes, places of worship, schools, outdoor fields or parks, and businesses. Chances are if you have been out to eat, work in a school or office or have been to an outdoor sporting event in the area, you have seen our work. Give us a call for a free quote today. 1-800-317-9566
Shipping Policy- Big Apple Music offers a 14 day exchange policy on most sales. If your product is defective or damaged, you may return it for a replacement unit. If a replacement unit is not available, you have three options: receive in-house credit, exchange for another product in-stock, or a refund. All products have a 10-day return policy from the date of sale.
To make a return call your Big Apple Music Sales Specialist for a RA (return authorization) number which you will need written on the outer part of your return box.
Non-returnable Items: While we maintain a very liberal return policy, there are certain items that cannot be returned for very specific reasons. These items include: Special orders Software Over-size or over-weight items Personal items (earphones, instrument mouthpieces, etc.)
Free in-store pickup is offered on all items. Simply leave a note in the specified "note box" at check out stating you would like to pick up in store.
For all shipping / return questions, call us at 1-800-317-9566
All in-stock products are shipped within 24 business hours of your purchase. If the item you ordered is not in-stock, we will notify you and backorder the item or issue a full refund at your discretion. We ship using UPS, FedEx, or USPS depending on size and weight of packages.